NAMORA ACCOUNT CONTROL

Request account deletion

You can request deletion of your Namora account and the data associated with it—even if you no longer have the app installed.

01

Send your request

Email us from the same email address used for your Namora account. The button below prepares the request for you.

Email deletion request
02

Verify ownership

We may reply with a limited verification request to protect your account from unauthorized deletion. Never send your password.

03

Deletion is processed

After verification, we aim to complete eligible requests within 30 days and will confirm when processing is complete.

WHAT HAPPENS TO YOUR DATA

Account and associated data

✓ Data scheduled for deletion

  • Account profile and sign-in credentials
  • Business profile and settings
  • Customer and product records
  • Invoices, invoice items and ledger records
  • Payments, allocations and related activity logs

i Limited data that may be retained

Some information may be retained when reasonably necessary for security, fraud prevention, dispute resolution, backups, or legal and regulatory compliance. Retained data is restricted to those purposes and removed when the applicable requirement ends.

Before you request deletion

Need help?

Questions about deletion or privacy are welcome.

Contact Namora support